Wednesday, July 22, 2009

My boss pisses me off~!!! He asks us to call ppl up to market our service: Telesales Outsourcing.. But he nv told us anything about what we actually do!!

Our conversation

Boss: So you call them and tell them we do bla n bla n book an appointment with them so I can go over to explain to them more.

Me: Okayy~ So what do we do actually?

Boss: You dont tell them much. Thats not your job. If you already explain everything to them, there won't be any point of me meeting up with them right? Just tell them very briefly we mainly do telesales outsourcing and customer service. Thats all.

Me: Uh huh~ So what if they ask more?

Boss: Just cut them off. That's how you do it.

Me: What they ask us what do we do? As a matter of fact, what do we ACTUALLY do to help them increase sales?

Boss: That you don't need to know. Just book an appointment. Tell them we want to collaborate with them, help them find ways to increase sales and cut costs at the same time.

Me: Okayy~ So I'm supposed to tell them we do telesales outsourcing, book an appointment and cut them off if they ask more?

Boss: Yes.

End



ok so dats basically what we were told to do... So we did it~ n of course ppl's reply was:

Huh? what is that u r doing? do you have more information? can u send it over 1st? What is Telesales Marketing?


n so we told our boss their reply.. n u know what he told my roomie?

Boss: That is why you must 1st understand what we are doing before you start calling people~

Roomie Nana: That's the problem. We don't know what we are actually doing..

Boss: If you don't understand, why didn't you ask in the first place?

Me: (In my mind) WTF?! I asked you SOOOOOO many times what do we do and how are we supposed to help them increase sales n u juz tell me I don't need to know all these. My work is to book an appointment THATS ALL.

PLEASE LA~ Who will agree to meet you without knowing who the hell you are and have no single idea what you do? You think people will meet you jus on the term TELESALES MARKETING?

And who told me I don't need to knw so much IN THE FIRST PLACE?!

OMG i have no idea how to deal with him. Someone please tell me how.

i look upon the moon and stars at 5:07 PM
> 0 stars were shining bright even without the moon